Date	Refund rate
until 10 days before check-in	100% refunded
until 9 days before check-in	90% refunded
until 8 days before check-in	80% refunded
until 7 days before check-in	70% refunded
until 6 days before check-in	60% refunded
until 5 days before check-in	50% refunded
until 4 days before check-in	40% refunded
3 days prior to check-in	non-changeable / non-refundable

• Full refund will be made if the guest provides documents that prove flight/ship cancellation due to bad weather on the check-in day.

• If you wish to cancel your reservation, please log in and click the [Reservation Cancellation Request] button in the reservation information.
• Please check the refund policy of the stay before requesting cancellation, and the refund policy will be applied based on the date of the cancellation request.